Client care and operations for small businesses
Organized behind the scenes. Consistent with every client. Remembered long after the appointment. Elavah Group handles the work that keeps relationships strong, so you can focus on running your business.
Built on love. Made to elevate.
What we do
One goal, three parts: a business that runs smoothly, stays in touch, and makes clients feel valued.
01 Organize
We set up the behind-the-scenes work so your business runs the same way every day.
02 Reconnect
We reach the clients you already have, by email and text, and turn replies into bookings.
03 Appreciate
We choose, pack, and ship branded gift boxes, so your thank-yous arrive on time.
Monthly support plans
Month to month, cancel anytime. Unused hours roll over one month on every plan. Not sure yet? Your first task is free.
Starter
$375/month
Growth
$725/month
Partner
$1,395/month
Our promises
You work directly with Brandie. No rotating assistants and no starting over.
No notice period, no cancellation fee, and no hard sell.
We never upgrade your plan or add hours without asking you first.
If a task is not done to your satisfaction, we redo it at no charge.
We never sell or share client data, and we are happy to sign your confidentiality agreement.
A short review of what was done, what worked, and what comes next.
This season
Unused dental benefits reset on January 1, and holiday gifts need to arrive before the holidays. Both close soon.
Most dental plans reset benefits on January 1. We email and text your existing patients who still have benefits left, handle the replies, and pass booked appointments to your front desk.
Pick a box, send us your recipient list, and we deliver by December 15. Prices include shipping.
Minimum order of 15 boxes. Free logo sticker or custom card on orders of 25 or more. 50% deposit to reserve, balance before shipping.
Why businesses switch to Elavah
Switching is easy. Send us your current templates, lists, and logins, and we will take over the handoff so nothing falls through the cracks.
How it works
Tell us what is taking up your time or where customers are slipping away.
We send a short written plan with a flat price. No surprise invoices.
You approve the messages and systems, then we run them for you.
Weekly updates show what was sent, who replied, and what was booked.
Elavah is said eh-LAH-vah.
God's love
The name behind Elavah
Elavah brings together two Hebrew words: El, meaning God, and ahavah, meaning love. It is a reminder that every good thing we build starts with love, and that love was never meant to sit still. It is meant to lift.
"Plans to give you hope and a future."Jeremiah 29:11
That promise is the heart behind every client we serve. We bring order, care, and follow-through so the people and businesses we work with can grow into what they were meant to be.
About us
Elavah Group was founded by Brandie Bruce Mincey, who brings more than 14 years of experience in healthcare, legal, and administrative operations. She has spent her career as the person who keeps things moving: coordinating between doctors, clients, and teams, tracking every detail, and making sure nothing falls through the cracks.
She started Elavah because small businesses deserve that same level of care without the cost of a full-time hire or the runaround of a big agency. When you work with Elavah, you work with one local point of contact who knows your business, answers your calls, and follows through.
Experience includes: writing standard operating procedures and training guides for logistics, medical device, and restaurant corporate teams; coordinating between surgeons, hospital staff, and logistics teams; supporting legal and compliance work; and helping open and organize a family-owned home daycare.
Questions
Monthly plans are month to month. To cancel, simply email brandie@elavah.com before your next billing date. There is no notice period or cancellation fee. Project work, like a December campaign or a gift order, is priced per project.
New clients can send us one small task, about an hour of work, at no charge. It is the easiest way to see how we work before you choose a plan.
Yes. Unused hours roll over for one month on every plan.
For healthcare clients we sign a HIPAA Business Associate Agreement before receiving any patient information. For every client, we only contact people who already have a relationship with your business, and we honor every unsubscribe and opt-out.
Always. Every email, text, and gift selection is approved by you before it is sent.
We are based in Los Angeles County and work with businesses across Southern California. Most work is done remotely, and we can meet in person locally.
We send a secure online invoice you can pay by card. Projects require a deposit to reserve your spot.
Get started
Tell us a little about your business and what you need. We reply within one business day.